Frequently Asked Questions

The most common questions for each area are summarised in the BSDEX FAQs.

Search results for:

I. About the Boerse Stuttgart Digital Exchange (BSDEX)

Who is behind the BSDEX?

The BSDEX is operated by the Baden-Württembergische Wertpapierbörse GmbH (BWWB GmbH), which also acts as a holding company of the (public-law) stock exchange. BWWB GmbH regulates trading with its own market organization and monitors its regularity. The technical operator is the Boerse Stuttgart Digital Exchange GmbH. This is a joint venture and the shareholders of this joint venture are Börse Stuttgart Group, Axel Springer, and SBI Holdings.

How does the trading system work?

The BSDEX is a multilateral trading system that brings together buyers and sellers of digital assets through an open order book. This means that customer orders are executed directly against each other. The trading venue complies with the regulatory requirements in accordance with section 2 (12) KWG. For all further information on trading, we recommend you to go through the market regulations which are a part of the General Terms and Conditions of the Baden-Württembergische Wertpapierbörse GmbH. In addition, our customer service is at your disposal.

What are the fees for trading at BSDEX?

Trading on the BSDEX involves transaction fees, which varies depending on the order type. Transparency is very important to us. The transaction fees and corresponding examples for their calculation are part of the general terms and conditions of the Baden-Württembergische Wertpapierbörse GmbH. The following table provides a brief overview:

Execution as Maker-Order Execution as Taker-Order
Relative transaction fees 0,20% of the transaction volume 0,35% of the transaction volume
Minimum transaction fees 0,01 EUR 0,01 EUR

The amount of the transaction fee depends on whether the relevant order is executed as a maker order or a taker order (part). The following distinction applies to this:

  • The order will be executed as a Taker-Order, as long as it is immediately executed against an order already in the order book after its transmission to the BSDEX in continuous trading.
  • The order is executed as a maker order, as long as it is first placed in the order book after its transmission to the BSDEX in continuous trading and later executed against one or more newly arriving orders.

When executed in auctions, unlimited orders are always regarded as taker orders, limited orders as maker orders.

In addition, the customer currently has no costs for the deposit or disbursement of Euro or cryptocurrencies or their safekeeping. Furthermore, no account maintenance fees will be charged.

What advantages does BSDEX offer?

With the experience of the traditional trading business behind us, BSDEX offers a reliable and transparent environment for the trading of digital assets in Germany.

Transparency is ensured by the open order books, which provide information about existing orders and the current market situation. The orders of investors are executed according to fixed rules against each other. These rules are transparent for all investors and can be seen in the rules and regulations. Our own market surveillance monitors compliance with established rules and standards and ensures reliable trading.

In addition, EUWAX AG, as part of the Börse Stuttgart Group, ensures liquidity in trading. Our state-of-the-art user interface also provides professional functionality for all investors.

The money deposits of the investors are kept free of charge by a German bank and are covered by the statutory deposit insurance in Germany. Custody of digital assets is also free of charge in Germany and meets high security standards.

The customer identification is completely digital and allows easy and fast access to the trading venue.

Is there also an application for smart phones and tablets?

Yes, BSDEX is also available as a mobile app for Android and iOS. You can find the BSDEX app in the respective official app stores.

Will the BSDEX be available in other countries too?

At the moment our offer is limited to participants with main residence in Germany and citizenship in the European Economic Area (EEA). However, our goal is to make it available in other countries in the future.

II. My Account

How do I register on BSDEX?

In order to register, you need to visit On the upper right edge of the screen you will see the "Register" button. Click on the “Register” button to start your registration process.

Alternatively, you can also register via the following link:

As part of the registration process, you will receive an e-mail with a link to confirm your registration. After confirmation, you can log in to BSDEX. After the successful verification and the deposit of credits, you can start the trading directly and without any complications.

What name can I register with?

According to the terms and conditions, accessing the BSDEX for informational purposes requires that you register with your real name, e-mail address and password of your choice on the website and confirm the e-mail address provided. The use of fancy / fake names is not permitted.

Can I log into BSDEX with my existing BISON account?

Unfortunately, we do not offer this functionality. As a BISON user you need a separate account to use the BSDEX.

The login does not work although I have entered my mTan. What can I do?

Please make sure that your browser cache is empty or use the incognito mode of your browser. If the login is still not possible, please contact our support ( with a description of the problem.

What is a reference account?

The reference account refers to the bank account defined by the last deposit process, to which Solaris transfers the Euro credit according to the instructions of the participant in accordance with the Solaris terms and conditions. It serves as a personal Fiat deposit and withdrawal account of a customer.

Your linked BSDEX credit account is not used for normal payment transactions and is suitable only as a clearing account for deposits, clearing of the credit balance in connection with trading on BSDEX and repayment to the reference account. Both the deposit and payout process can take up to three banking days.

Can I be assigned more than one reference account?

No, only one reference account can be assigned to each participant.

You change your reference account by making a deposit from a personal bank account to your BSDEX Euro Wallet. After the deposit has been successfully made, the next time you log in, you will be asked if you want to change your reference account. Using the 2-factor authentication via SMS security code you can finally confirm the change.

How can I change my password?

To change your password please use the following link: Please enter your registration e-mail address and we will immediately send you a link where you can choose a new password.

How can I change my address?

In the "Personal settings" section, you will find the corresponding input option for changing your address. You will receive a mobile TAN on the deposited mobile phone number to confirm the change. Please enter this six-digit code in the field provided for confirmation and confirm.

How can I change my last name?

In this case, please contact our Customer Support at the following e-mail address: We will then clarify with you all the necessary steps so that you can continue trading.

How can I change my mobile number?

In the "Personal Settings" section you will find the corresponding input option for changing your mobile phone number. To do this, first click on the button "Remove phone number". You will receive a mobile TAN on the deposited mobile phone number to confirm the change. Please enter this six-digit code in the field provided for confirmation and confirm.

Note: To increase the security of your account, a second safety factor is mandatory for withdrawals and trading. Unfortunately, without a verified mobile number, you cannot trade or withdraw.

To add a new mobile number, please enter it in the field provided and confirm by clicking on the "Save" button and then on the "Verify" button. You will receive a mobile TAN on the deposited mobile phone number to confirm the change. Please enter this six-digit code in the field provided for confirmation and confirm.

How can I delete my BSDEX account?

Please send us a deletion request from your registered e-mail address to our Customer Support at:

Why does BSDEX need information about my finances?

As a service provider in the financial sector, it is our regulatory obligation to comply with the legal requirements of the Money Laundering Act (the AML5). This applies to the deposit of both FIAT currencies and cryptocurrencies.

BSDEX fulfils all requirements to prevent the misuse of the Börse Stuttgart Digital Exchange for criminal purposes and to enable you to trade cryptocurrencies securely.

Within the framework of use of BSDEX, you have assumed obligations to cooperate, which result in detail from the General Terms and Conditions (T&Cs) of BWWB GmbH, Solaris SE and Boerse Stuttgart Digital Custody GmbH. The BWWB GmbH General Terms and Conditions specify the "customer's duty to cooperate" in section 8.

If the proof of origin of funds is not provided within a corresponding period of time, we will unfortunately have to block and terminate the account.

What is the AML5 standard that the BSDEX refer to?

AML5 is the new common standart for the prevention of money laundering and terrorist financing. AML5, also known as 5AMLD, came into force on 9 July 2018 at European Community level and has also been implemented at national level since 1 January 2020 with the Money Laundering Act. Crypto exchanges are now subject to the same provisions for the prevention of money laundering and terrorist financing as banks and other financial institutions. These provisions include, among other things, comprehensive custodian due diligence and the obligation to report suspicious activities.

Which proof of sources of funds are admissible?

The following documents are admissible as proof of sources of funds for FIAT deposits:

  • Salary statement, pension statement
  • Certificate of inheritance
  • Bank statements showing that the € amounts have been in your possession/saved for longer.
  • Proof of sale of valuables/securities/company shares/property etc.
  • Proof of income from renting and leasing
  • Evidence of income from capital assets or company participations (dividends, distributions, etc.)
  • Loan agreement
  • Proof of a donation (notarised)

The following documets is admissible as proof of sources of funds for crypto deposits:

Cryptocurrencies acquired on other exchanges by.

  • Screenshot of the email confirmation from another provider about the purchase of the cryptocurrency.
  • Screenshot of the purchase on another provider's platform (account holder must be visible).
  • A transaction overview or a transaction report from another provider (account holder must be visible, no Excel / CSV report). Note on private ledgers: Ledgers act as a cryptocurrency custodian and not as a proof on how one obtained the cryptocurrencies. Therefore, a transaction report from the previous cryptocurrency trading platform, on which the cryptocurrencies were acquired, is required as proof.
  • Account statements of the Euro deposits made for the purchases to the account of the other provider as well as screenshots of the crypto withdrawal on the platform of the other provider.
  • Account statements of the Euro deposits made for the purchases on the account of the other provider as well as a transaction report of the other provider (in this case, Excel / CSV is also possible).

III. Verification

Who is IDnow?

IDnow is one of the leading providers of identification solutions in Europe. The products of the Munich-based company guarantee Europe-wide legal compliance and high data security.

How can I be verified?

To be able to act on the platform, we must first verify your identity. Follow the instructions on the respective websites.

If you wish to verify yourself with your passport or a foreign ID card which does not contain your address, you will also need a legible, printed utility bill that is not older than 6 months and also includes your specified address during the video call.

At what times can I verify my account?

You can verify for your personal BSDEX account from 08:00 to 24:00 from Monday to Sunday.

How long does it take before I am eligible to participate in trading?

In order to access the BSDEX trading environment, you must meet the eligibility requirements. We will notify the user of successful registration using the e-mail address provided by the user. This usually takes a few minutes, but may take longer in some cases.

I cannot verify myself? / I have problems with verification, who can I contact?

There are various reasons for this. We want to help you complete your verification as soon as possible. Please send us an e-mail with a description of your problem: Our staff will contact you immediately.

Tips for a successful verification:

  • Make sure your internet connection is sufficient for video identification
  • IDnow needs access to your microphone and camera for the verification process. Please grant the appropriate access rights as part of the verification process
  • It's best to stay in a quiet room with a good internet connection

IV. Trade

What do I need for verification with BSDEX?

To be able to verify and trade on BSDEX, you will need:

  • an e-mail address to which you have exclusive access
  • a valid mobile phone number
  • own German bank account (IBAN)
  • an internet-enabled device with integrated camera
  • a valid identity document with citizenship in the European Economic Area and if necessary an invoice document with address details

Which requirements for admission to trading do I have to fulfill?

  • You are at least 18 years old.
  • You have your own German bank account. No matter which bank.
  • You are a resident of Germany.
  • You are a citizen of the European Economic Area.
  • You use the BSDEX only for private purposes and for your own account.
  • You are currently not taxable in the US.

At what times can I trade on the BSDEX?

In Germany, the trading day begins with an opening auction in winter time at 01:30 (CET) and ends at 01:00 (CET) of the following day. During summer time, trading hours begin at 02:30 a.m. (CEST) and end at 02:00 a.m. (CEST) of the following day. After the closing of the opening auction, continuous trading will commence. Continuous trading may be interrupted by intra-day auctions.

Which cryptocurrencies can I buy and sell through BSDEX?

Currently you can buy and sell Bitcoin (BTC), Bitcoin Cash (BCH), Cardano (ADA), Chainlink (LINK), Ethereum (ETH), Litecoin (LTC), Polkadot (DOT), Ripple (XRP), Solana (SOL) and Uniswap (UNI).

We are still planning to add more crypto currency as soon as possible. In this context, our top priority is of course the secure, fiduciary custody of new crypto currencies for our customers.

Can I choose between the order types?

Currently you can choose between the order types 'Limit Order', 'Market Order' and 'Stop Order'.

How are the orders sorted in the order book?

Orders are sorted in the order book on the respective page according to the price-time priority. Market orders have the highest rank. After that, the rank initially depends on the limit of the order, whereby the rank of an order on the buy side increases with increasing limit and the rank of an order on the sell side increases with decreasing limit.

If several orders are at the same limit level on one side of the order book, the ranking of these orders depends on the time of their arrival in the trading system, whereby orders received earlier receive a higher rank; the same applies to several market orders.

What is a limit order?

Limit orders are issued specifying a limit which defines the maximum purchase price for a buy order and the minimum sell price for a sell order. Limit orders should run at the specified limit or better.

What is a market order?

Market orders are issued without specifying a limit ("cheapest" or "best"). Such unlimited buy or sell orders should be executed at the best price achievable in the current order book.

What is a stop order?

Stop orders are issued indicating a stop limit (stop price) and entered into the order book as a market order (stop market order) after reaching the stop price or, if an additional execution limit is specified, as a limit order (stop limit order).

A price with revenue issued after the entrance of the stop order is the deciding factor in reaching the stop price. Furthermore, the lowest-limit sell order and the highest-limit buy order in the order book determine whether stop orders are triggered in sell transactions and buy transactions respectively. Stop orders are not visible in the order book until the stop price is reached.

Participants' orders specify the intended buy or sell volume in the respective cryptocurrency. This does not apply to market and stop market orders relating to the purchase of cryptocurrencies; in this case, the participant states the intended buy volume in Euro (€). Market and stop market orders of this kind can lead to non-executable residual volumes; these are automatically removed from the trading system.

Further information can also be found in the basic and risk information for private customers.


Selling with stops:
If you place a sell order with a stop, the best selling price in the order book or that of the trade with revenue is the triggering price. As soon as the trigger price is reached, the sell order is transferred to the order book according to the number of items and, if applicable, the limit price.

Buying with stops:
If you place a buy order with a stop, the best buy price in the order book or that of the trade with revenue is the triggering price. As soon as the trigger is reached, the buy order is transferred to the order book according to the amount or number of items and, if applicable, the limit price.

What is an order and what purpose does it serve?

They indicate in the order the intended purchase or sales volume expressed in the respective cryptocurrency. Excluded are market orders relating to the purchase of cryptocurrencies; Here you enter the intended purchase volume in Euro. Market orders may result in non-executable residual volumes; these are automatically removed from the trading system.

What trading volume can I trade via BSDEX?

There is no limit on trading volumes in BSDEX. As a verified customer, you can trade independently with the credit available to you.

Can I change my order later?

The subsequent change of an order submitted to the trading system is currently not possible. A change in the order parameters, such as the limit, is only possible by deleting the order and re-setting an order with changed order parameters.

How long is an order valid?

Orders are valid until they are deleted (maximum of 360 calendar days).

Do I need my own wallet to trade on the BSDEX?

You do not need your own external wallet or a depot to trade through the BSDEX. The entire infrastructure will be provided to you upon completion of the identification. Simply register, verify, deposit, and buy and sell digital assets through BSDEX.

What does the trading model of BSDEX look like?

The trading day begins in Germany with an opening auction at the winter time at 01:30 (CET) and ends at 01:00 (CET) the following day. During summertime, trading hours start at 02:30 (CEST) and end at 02:00 (CEST) the following day. After completion of the opening auction, continuous trading will commence. Continuous trading can be interrupted by underground auctions. For you as a participant the trade is anonymous. Before and after a deal, participants do not have the option to assign orders to other participants.

What is an auction?

In an auction, price determination and order execution take place at a certain time. Prior to this time, orders will not be executed against each other even if they are executable. For example, an auction may be triggered as part of a volatility interruption. For further information, we would like to recommend you to refer to “§ 5 Price determination and order execution in the auction” which can be found in the General Terms and Conditions of the Baden-Württembergische Wertpapierbörse GmbH.

For further questions about auctions please contact our support at

Why are there volatility interruptions?

The volatility interruption in continuous trading improves price continuity and can reduce the risk of loss, for example in the case of flash crashes. A volatility interruption is triggered if the next potential execution price is outside the price ranges previously set by BWWB GmbH.

Price range 1: Refers to the price last determined in the respective cryptocurrency, regardless of whether the price determination was carried out in continuous trading or in an auction. BWWB GmbH defines a maximum permissible deviation from this price for each cryptocurrency.

Price range 2: This is wider than the price range 1 and refers to the last price of the respective cryptocurrency, determined in an auction. BWWB GmbH defines a maximum permissible deviation from this price for each cryptocurrency.

How are prices determined and orders executed in continuous trading?

In continuous trading, price determination and order execution are carried out continuously. Every new order arriving in the trading system is immediately checked for its executability against orders already in the order book. As far as an executable situation arises, the trading system executes an order execution, otherwise the newly arriving order is placed in the order book. The order execution depends on the price-time priority. A newly arriving, executable order is executed against the order on the other side of the order book, which has the highest rank.

When does partial execution happen?

If a newly arriving order can only be partially executed, the part not executed remains in the order book. If it is a non-executable remnant of a buy market order, it will be deleted. The price of the executed part of the order is based on the limit of the order in the order book against which the executed part of the newly arrived order is executed. This may result in an order being executed in multiple sub-runs at different prices for each sub-run.

Can I "short" crypto currencies on BSDEX?

At BSDEX you can only buy the crypto currencies available and sell them in the amount of your investment volume.

What is the purpose of the percent buttons in the trading interface? (25/50/75/100)

Using the percentage buttons you can fill selected input fields quickly and easily. For example, you can use 25% of your available EUR balance for a market buy order with one click.

V. Deposit and withdrawal options

Why do I send my money to Solaris and not to the BSDEX?

As our banking partner and licensed full bank, Solaris is responsible for the safekeeping of all euro balances.

Are costs incurred for opening or holding wallets?

No, these services are currently free of charge.

Which deposit options does BSDEX support?

Currently you can transfer money to your BSDEX credit account using a standard SEPA transfer. Please note that express transfers are currently not supported. In future, further deposit options will be provided.

Are there currently any deposit restrictions?

Verified customers can currently receive a maximum of € 20,000 per transfer and up to a maximum of 200,000 € per calendar month to your BSDEX credit account.

These restrictions do not apply to crypto deposits and withdrawals.

From which bank accounts can I transfer money to BSDEX?

Please use the personal bank account of your house bank (so-called reference account) for the deposit. Please also make sure that the name deposited with your house bank matches the information on your identification document. Transfers from other accounts are rejected. It is important that you are the personal account holder. If you have any problems with the deposit, please contact:

Why was my transfer rejected and returned?

This can have various reasons. We want to help you complete your deposit as soon as possible. Please send us an e-mail with a description of your problem: Our staff will contact you immediately.

My deposit is not appearing in my BSDEX credit account. Why?

Please note that a SEPA transfer may take up to several banking days. For further questions or problems please contact:

Does the deposit of Euros cost me anything?

No, the deposit in Euro is currently free.

How can I withdraw money?

Use the appropriate functionality on our platform. Please note that a transfer to your reference account can take up to three banking days.

Does the withdrawal of Euros cost me anything?

No, the withdrawal of Euro is currently free.

Can I also deposit cryptocurrencies with the BSDEX?

Yes, we offer this functionality. Use the corresponding functionality in the wallet overview to unlimited deposit. Your deposited cryptocurrencies will then be held in trust for you by Boerse Sutttgart Digital Custody GmbH.

Please make sure to always deposit the underlying asset. For example, only send Ethereum (ETH) to your BSDEX ETH recipient address via the Ethereum mainnet network and only ERC-20 tokens. Sending other digital assets will result in an irreversible loss.

If you have any further questions regarding the deposit process, please contact our support team at:

Will it cost me anything to payout crypto currency?

No, the payout of crypto currencies is currently free for you.

How long does a payout of crypto currencies take?

The security of your assets is a high priority for us. We therefore carefully examine every payout. This process can take several working days. We ask for your understanding.

If you have any further questions regarding the withdrawal process, please contact our support team at:

Will it cost me anything to deposit crypto currency?

No, the deposit of crypto currencies is free of charge for you.

How long does it take to deposit crypto currency?

The security of your assets is a high priority for us. We therefore carefully examine every deposit. This process can take several working days. We ask for your understanding.

If you have any further questions regarding the deposit process, please contact our support team at:

Who keeps my cryptocurrencies?

The custody of your cryptocurrencies is taken over for you by Boerse Stuttgart Digital Custody GmbH on a fiduciary basis. This is a subsidiary of Boerse Stuttgart Digital Ventures GmbH. The cryptocurrencies held in custody by Boerse Stuttgart Digital Custody GmbH are not lent to third parties. In this respect, a payout of the cryptocurrencies in custody to a private wallet is possible at any time.

Are my cryptocurrencies insured?

Your crypto assets are held in trust by Boerse Stuttgart Digital Custody GmbH, but are not insured by us or a third party. Boerse Stuttgart Digital Custody GmbH has implemented a comprehensive and multi-level security concept for safekeeping. Furthermore, a comprehensive security concept has been developed so that custody is placed under the highest possible security standards.

As these are cryptocurrencies, they are in particular not covered by the German deposit guarantee system for Euro credit balances.

Is there a deposit insurance?

Solaris is assigned to the statutory deposit insurance of the compensation scheme of German banks GmbH (EdB). Further details can be found in the general terms and conditions of Solaris, the "Information on deposit protection" ([]) and the website of the compensation fund of German banks GmbH at The deposit insurance also includes the clearing accounts.

Can I use other currencies besides Euro to charge my BSDEX credit account?

Currently, you can deposit Euros directly into your BSDEX credit account. Our product team is already working on additional deposit options to make access to BSDEX as easy and comfortable as possible.

Which are the minimum crypto withdrawal amounts?

Please keep in mind the minimum withdrawal amount for Crypto transactions (due to technical reasons). If you try to send less than the minimum withdrawal amount, the transaction will not be fulfilled and you will receive an error message.

Cryptocurrency Minimum Withdrawal Amount
ADA 10
BTC 0.001
BCH 0.05
ETH 0.01
LTC 0.1
SOL 0.05
XRP 10

Why is the amount paid out not displayed correctly in my Ethereum wallet?

Individual Ethereum wallets can cause problems when it comes to displaying the amounts of Multisig transactions. As BSDEX works with this technology, you can read here in a few steps how to view such transactions. Users of Ledger and Trezor usually do not have these display problems.

  1. Go to the Etherscan page (
  2. Copy the Ethereum wallet address and paste it into the search field.
  3. You will then get an overview of your incoming and outgoing wallet transactions. In the main overview you will only see the Singlesig Wallet transactions. Go to the tab "Internal Txns".
  4. The tab "Internal Txns" shows you all Multisig transactions.

Which cryptocurrency address formats are supported in BSDEX?

When you withdraw cryptos to a (cold) wallet, we check the address you provide for common errors. Please make sure that the address you entered is correct and that you are the beneficial owner of the recipient wallet.

Bitcoin Deposit Withdrawal
Starts with 1 Supported Supported
Starts with 3 Supported Supported
Starts with bc1q Supported Supported
Starts with bc1p Supported Not Supported
  1. Starts with 1: P2PKH or Legacy Address Format Example: 1BvBMSEYstWetqTFn5Au4m4GFg7xJaNVN2

  2. Starts with 3: P2SH Address Format Example: 3J98t1WpEZ73CNmQviecrnyiWrnqRhWNLy

  3. Starts with bc1q: Bech32 (Native Segwit format) Example: bc1qar0srrr7xfkvy5l643lydnw9re59gtzzwf5mdq

  4. Starts with bc1p: Bech32m (Taproot format) Example: bc1pmzfrwwndsqmk5yh69yjr5lfgfg4ev8c0tsc06e

Bitcoin Cash Deposit Withdrawal
Starts with 1 Not Supported Not Supported
Starts with 3 Supported Not Supported
Starts with bitcoincash:q Supported Supported
Starts with bitcoincash:p Not Supported Not Supported

*For Bitcoin Cash (BCH) only Cashaddr addresses are accepted. BCH legacy addresses can be converted to Cashaddr addresses via the following link: When paying out to Cashaddr addresses, the prefix bitcoincash must be taken into account when entering.

  1. Starts with 1: P2PKH or Legacy Adresse Format Example: 19phffvZrEJ3rGZdLoZ4m9t8k7it36Qx3Q

  2. Starts with 3: Example: 3CDJPfdWX8m2NwuGUV3nhXHXEeLygMXoAj

  3. Starts with bitcoincash:q: Cashaddr Adresse format Example: bitcoincash: qpsvdqxu2f4thh5sq5nepx28p0swtv9zkquv748lh7

  4. Starts with bitcoincash:p: Bech32m (Taproot format) Example: bitcoincash: pr95sy3j9xwd2ap32xkykttr4cvcu7as4yc93ky28e

Cardano Deposit Withdrawal
Starts with Ae2 Not Supported Not Supported
Starts with DdzFF Not Supported Not Supported
Starts with addr1 Supported Supported
  1. Starts with aadr1: Shelley Address Format Example: addr1vpu5vlrf4xkxv2qpwngf6cjhtw542ayty80v8dyr49rf5eg0yu80w
Ethereum Deposit Withdrawal
Starts with 0x Supported Supported
ERC20 tokens: UNI & LINK Deposit Withdrawal
Starts with 0x Not Supported Supported

*When paying out Ethereum/ERC20 tokens, we only accept recipient addresses that contain a checksum (numbers and upper and lower case) . Payouts to smart contracts are not supported. BSDEX supports deposits and withdrawals of ETH only, but not of ERC20 tokens, which are based on the Ethereum blockchain but are not identical to Ether and are therefore not supported by the BSDEX Ether Wallet. ETH transactions can only be transferred from/to ETH's Mainnet. Other networks, such as the Arbitrium Layer 2 Solution, are not supported.

Example: 0x0eb81892540747ec60f1389ec734a2c0e5f9f735

Litecoin Deposit Withdrawal
Starts with L Supported Supported
Starts with 3* Supported Not Supported
Starts with M Supported Supported
Starts with LTC1 Supported Supported

*Litecoin Address: Starts with 3: Not supported, but customer can convert the address to M (or LTC1).

  1. Starts with L: P2PKH oder Legacy Adresse Format Litecoin has traditionally used L-addresses. This means that the first letter of a legacy Litecoin address is L.

  2. Starts with 3: veraltete P2SHExample: 3Lq1u3Gr7vo5ogcQPEjfU5r8MHUFfC4ini

  3. Starts with M: neue P2SH Example: MTfA1ofu5wp6Ss9yrXZXN2ikevdHT7ktqw

  4. Starts with LTC1: Bech32m (Nativ Segwit format) Example: ltc1q3qkpj5s4ru3cx9t7dt27pdfmz5aqy3wplamkns

Polkadot Deposit Withdrawal
Starts with 1 Supported Supported
  1. Starts with 1:

Example: 12yBki1nHChoUn9TC9VY4qSkdrF4Jn6HXszvgoFhEwbBjctp

Ripple Deposit Withdrawal
Starts with r Supported Supported
Starts with x Not Supported Not Supported

*In order to deposit a Ripple transaction to your BSDEX account, a destination tag is needed in addition to the ripple address. Without it, the transaction cannot be assigned to your ripple account. The same might be required from the receiving exchange when you perform a Ripple pay-out from your BSDEX account.

  1. Starts with r: Destination tag is necessary. Example: rhVWrjB9EGDeK4zuJ1x2KXSjjSpsDQSaU6
  2. Starts with x: Example: XV5sbjUmgPpvXv4ixFWZ5ptAYZ6PD2q1qM6owqNbug8W6KV

*Solana has no specific address format and so far all of them are supported.

Solana Deposit Withdrawal
-- Supported Supported

VI. Taxes & Data

Will my personal information be shared with external parties?

We treat your data carefully and adhere to the current legal requirements, such as the EU General Data Protection Regulation, the German Federal Data Protection Act and other applicable data protection regulations.

Should it come in some cases to official investigations and / or suspected cases of violation of the Money Laundering Act, we cooperate with the respective authorities.

Do I have to tax my profits?

Profits in Euros or another cryptocurrency will result in a private sale transaction i. S. of § 23 para. 1 sentence 1 no. 2 EStG. However, the profit is only taxable if there is not more than one year between the acquisition and the sale (speculation period) and the annual exemption limit of EUR 600 has been exceeded. However, this exemption limit applies to the total profit from all private sales transactions within one year.

The gain on the sale of cryptocurrencies is the difference between the acquisition cost and the selling price. In this case, the FIFO method is used (section 23 (1) no. 2 sentence 3 EStG), according to which it is assumed that the stocks first purchased were first sold.

If the speculative period is more than one year, profits from the sale of cryptocurrencies in the private sector are not subject to income tax.

This information does not constitute tax or legal advice. If you have any questions about your income tax return or other tax issues, please contact your tax advisor.

VII. Education

What is Bitcoin (BTC)?

Bitcoin was released in 2009, making it the first and most important crypto currency. A certain "Satoshi Nakamoto" is considered the inventor. Bitcoin consists of a monetary unit and a payment system. The digital currency (BTC) is created and managed in a global decentralised computer network with the help of special software. The global system is based on a decentralised database in which all transactions are recorded in the form of a blockchain. Bitcoin has attracted worldwide attention due to its value increase in 2017.

More information:

What is Ethereum (ETH)?

Ether (ETH) is the internal means of payment for transaction processing for the global platform Ethereum. The Ethereum platform is used for Distributed Apps and enables the creation, execution and management of Smart Contracts.

More information:

What is Litecoin (LTC)?

Litecoin (LTC) is a global and decentralised payment network; comparable to the Bitcoin network. The main differences between Litecoin and Bitcoin are in the technical area. The main differences between Litecoin and Bitcoin are the speed of transactions, the maximum number of coins offered and the algorithm used.

More information:

What is XRP?

XRP is an open source protocol by Ripple based on a public database. The Ripple network supports all major currencies. XRP was released in 2012 and unlike Bitcoin is neither based on the blockchain nor can the coin be mined.

More information:

What is Bitcoin Cash (BCH)?

Bitcoin Cash was created from the original Bitcoin blockchain through a hard fork (a community-initiated update to the protocol or code) in August 2017.

The goal of the fork was to increase the block size and thereby significantly reduce transaction throughput (the number of transactions processed per unit of time in a computer). More information:

What is Uniswap (UNI)?

UNI is the native cryptocurrency of the decentralised trading protocol Uniswap. Uniswap is anchored on the Ethereum blockchain and is used to exchange ERC20 tokens. UNI is designed as an ERC20 token and, when used in the Uniswap protocol, enables governance rights to be exercised via the design of the Uniswap protocol. More information:

What is Solana (SOL)?

Solana is a blockchain platform designed to run decentralised, scalable applications. Solana can process many more transactions per second and charges lower fees than other mainstream platforms. Solana focuses on scalability and offers dApp developers the ability to grow crypto apps quickly. SOL is Solana's native token and controls all transactions and smart contract processes on the network.

What is Polkadot (DOT)?

Polkadot is a Protocol that unites and secures a growing ecosystem of specialized blockchains called parachains. Apps and services on Polkadot can securely communicate across chains, forming the basis for a truly interoperable decentralized web. Polkadot is focused on speed and scalability. The DOT Token is used for Staking, Governance und Bonding.

What is Cardano (ADA)?

Cardano is a proof-of-stake blockchain platform: the first to be founded on peer-reviewed research and developed through evidence-based methods. It is one of the biggest cryptocurrencies by market cap and uses a decentralized proof of stake (PoS) consensus protocol called Ouroboros. Cardano aims to be a decentralized application (DApp) development platform with a multi-asset ledger and verifiable smart contracts. ADA Is The Native Token Of Cardano

VIII. Mobile App

Is the mobile app different from the web app?

The BSDEX mobile app does not differ from the web application in its functionality. This means that you essentially receive the scope of services of the BSDEX on your mobile device as well.

Where and how do I get the app?

You can use the BSDEX mobile app on all popular iOS devices and Android devices. Please download the app from the respective official app store and do not use any external sources. The download of the app is free of charge.

Are there any instructions for using the app?

Currently, there are no instructions for using the app. However, if you have any questions, please feel free to contact our support team at

Can I log in with the same user data as in the web version?

Yes, you can use the same user data that you use in the web application.

Missing a topic? Get in touch with us at